MARCOMS is UAE's premier Events Management Company in Dubai, that specializes in providing 360-degree exhibition and brand activation solutions.
Challenges and Opportunities
The majority of business processes were handled manually through MS Office (excel sheets, word documents) and old legacy accounting systems, this made it very challenging to get a real-time & accurate status for their key functions:
- Projects status
- Production, job estimation & cost
- Accounts (Receivable, payable, assets & cash flow)
- Purchases and inventory
- Human Resources & payroll
- No supportive data for management decision-making.
- Lack of project and jobs performance evaluation due to the vacancy of baseline /Estimation.
- Lack of Collaboration among the team
Solution and Project Scope
The solution automated the following functions:
- CRM and Sales
- Purchasing & inventory
- Accounts (Receivable, Payable, GL, assets & PDC)
- HR & Payroll
- 2.5 calendar months implementation and 2 months of support.
- Provides Real-time Information and total feasibility on projects status and deviations.
- 360-Degree View of Business Operations.
- Clear control mechanism on project cost and profitability during execution.
- Improved Collaboration & customer experience.
- Improved Customer Service.
- Cutting Operation Costs.
- Improve company internal processes turnover.
- Real-time management analytics.