About Company
Nama Investment was launched in 2006 and has rapidly become recognized as the lead provider of excellent property solutions to satisfy the demands of investors. Nama Investment is an independent Real Estate Agency with extensive market knowledge and experience.
Challenges and Opportunities
-Managing 1000+ Units across the region was key challenge to the customer.
-Managing the Maintenance for over 1000+ units with respective track record including the warranty details was one of the key challenge for the Customer.
- Managing the Contracts renewals prior to the expiry was the challenge that the customer was facing.
- PDC Management / Releasing / Clearing the cheque details to the system was another challenge.
- Profitability analysis based on the property/unit/cost center was the key area where the management was looking for.
Solution and Project Scope
The solution automated the following business processes:
- Customer Relations Management with Booking facilities
- Booking and Lease Management
- Tender Management
- Centralized Accounting with Analysis on the Unit/Building level
- Centralized Portal Management
- Maintenance Management with Job Order and tracking.
- 3 Calendar months implementation and 1 month of support.
Achievements
- Successful Tailored Property Management Solution
- Real-time Information and visibility on Occupancy Status
- Property wise / Unit wise Income / Expense Analysis
- Successfully Managing for the Contract / Lease Renewals
- Managing the Commission / Deposits with designated automated accounting entries.
- Tailored PDC Management Solution and reports
- Cost Center / Profit Center Management for the analysis.
- 24/7 Customer Service portal for Improved Customer surveillance.
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