COMPANY
Nasser bin Abdullatif Alserkal Real Estate CO. L.L.C Al, engaged in Real Estate leasing and development business, is part of The Alserkal Group which is a leading UAE business group with a 165-year legacy spanning multiple and large projects. Today, the Alserkal Group has a footprint across sectors like real estate, general trading, travel and tourism, environmental services and cultural initiatives.
SOLUTION AND PROJECT SCOPE
The solution automated the following business processes:
Property Management Solution including:
- Centralized Database for Managing Property Listings & Status
- Detailed Property Profiles
Lease and Tenancy Management including:
- Management of Lease Booking and Agreement including renewals, termination etc.
- CRM/ Tenant Management
- Tracking rent payments (PDCs), due dates and follow-ups
- Maintenance request management and tracking
Total Back Office support including full ERP solutions:
- Finance & Accounting
- Inventory Management
- Purchase Management
- Sales Management
- Expense Management
- Helpdesk
Interactive Tenant Portal for required transactions
CHALLENGES AND OPPORTUNITIES
All the processes of the Client were managed on multiple software platforms, resulting in:
- Gaps in end to end automated process
- Lack of workflows integration
- Delays in data processing and communication
- Weak automated controls and manual approvals
- Weak management reporting and information system
Achievements:
- Successful automation of all property management, leasing & back office processes
- Real time information and reporting of all leasing transactions & data
- 360 degree view of business operations with the help of integrated applications
ClientNasser bin Abdullatif Alserkal Real Estate CO. L.L.C
Created byOdoo ERP
Websitehttps://alserkalgroup.com/
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