COMPANY

Nasser bin Abdullatif Alserkal Real Estate CO. L.L.C Al, engaged in Real Estate leasing and development business, is part of The Alserkal Group which is a leading UAE business group with a 165-year legacy spanning multiple and large projects. Today, the Alserkal Group has a footprint across sectors like real estate, general trading, travel and tourism, environmental services and cultural initiatives.

 

SOLUTION AND PROJECT SCOPE

The solution automated the following business processes:

 

Property Management Solution including:​

  • Centralized Database for Managing Property Listings & Status​
  • Detailed Property Profiles​

Lease and Tenancy Management including:​

  • Management of Lease Booking and Agreement including renewals, termination etc.​
  • CRM/ Tenant Management​
  • Tracking rent payments (PDCs), due dates and follow-ups​
  • Maintenance request management and tracking​

Total Back Office support including full ERP solutions:

  • Finance & Accounting
  • Inventory Management
  • Purchase Management
  • Sales Management
  • Expense Management
  • Helpdesk

Interactive Tenant Portal for required transactions​

 

CHALLENGES AND OPPORTUNITIES

All the processes of the Client were managed on multiple software platforms, resulting in:

  • Gaps in end to end automated process
  • Lack of workflows integration
  • Delays in data processing and communication
  • Weak automated controls and manual approvals
  • Weak management reporting and information system

Achievements:

  • Successful automation of all property management, leasing & back office processes​
  • Real time information and reporting of all leasing transactions & data​
  • 360 degree view of business operations with the help of integrated applications​
ClientNasser bin Abdullatif Alserkal Real Estate CO. L.L.C
Created byOdoo ERP
Websitehttps://alserkalgroup.com/

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