Company

MARCOMS (https://www.marcomsme.com/) is UAE’s premier Events management Company in Dubai, that specializes in providing 360-degree exhibition and brand activation solutions.

Challenges /Opportunities:

• Majority of the business processes were handled manually through MS Office (excel sheets, word documents) and old legacy accounting system, this made it very challenging to get real time & accurate status for their key functions:
• Projects status
• Production, job estimation & cost
• Accounts (Receivable, payable, assets & cash flow)
• Purchases and inventory
• Human Resources & payroll
• No supportive data for management decision making.
• Lack of project and jobs performance evaluation due to the vacancy of baseline /Estimation.
• Lack of Collaboration among the team

Solution & Project Scope

• The solution automated the following functions:
• CRM and Sales
• Creative
• Purchasing & inventory
• Production
• Projects
• Accounts (Receivable, Payable, GL, assets & PDC)
• HR & Payroll
• 2.5 calendar months implementation and 2 months of support.

Achievement

• Provides Real-time Information and total feasibility on projects status and deviations.
• 360-Degree View of Business Operations.
• Clear control mechanism on project cost and profitability during execution.
• Improved Collaboration & customer experience.
• Improved Customer Service.
• Cutting Operation Costs.
• Mobility
• Improve company internal processes turnover.
• Real time management analytics.